Refund policy

At SALBE, we keep things simple. If something’s off with your order, you can request a return within 7 days of receiving it. Just make sure the item is unworn, unused, and still in its original condition with tags and packaging intact. We mainly offer exchanges for sizing issues or if there’s a defect, so hit us up within that 7-day window and we’ll sort it out. Items that have been worn, damaged after use, or bought on sale aren’t eligible for returns unless they arrived faulty.

To start a return or exchange, just email us at 3anjad@salbe.com with your order number and what’s going on, we’ll guide you from there. Once we receive and check the item, approved refunds are processed back to your original payment method within 5–7 business days. Keep in mind, return shipping is on you, and original shipping fees aren’t refundable.

If you received the wrong item or something came damaged, let us know within 48 hours (with photos) and we’ll fix it ASAP. No stress.